MY M2 BOT
+1 (704) 327-2200
More Leads. More Bookings. More Profit.
Meet M2
The Front Desk That Never Misses a Client.
Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!
Missed Calls ROI Calculator
Focus on What You Do Best & Let M2 Handle the Rest.
Connect. Engage. Convert. Nurture.
Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.
Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.
Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.
Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.
Cost Comparison
Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!
Expenses
Salon hour rates
(based on 50 hours/week)
Weekly Hours
Monthly Cost
Overtime, Perks Benefits
Call-Outs and Staff Churn
Performance Inconsistency
Front Desk Payroll
$14 -$20+/hour
($4000 +taxes)
50 or more hours/week
Limited availability
Liability
Frequent disruptions or churn.
Level of skill and know how varies.
Meet M2!
$2.48 (50h)- $0.69 (24/7)
(ONLY $497/mo 1st year)
Unlimited hours
No restrictions
None—AI works non-stop for one price.
Always reliable, never calls out.
As accurate and consistent as you/we train it to be.
We Deliver A Modern-Convenient Solution with a Touch of Tradition
The AI-Powered Receptionist That Works 24/7
For Every Type of Client
For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.
And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.
How It Works:
Choose Your AI’s Name & Voice
Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.
Assign Number & Get Verified
Get a verified A2P-10DLC compliant phone number for voice and conversation AI.
Define Availability
Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.
Test & Go Live
Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!
Meet My M2 Bot
Got Questions? We Have Answers!
Q: Can this AI really turn a non-income-producing role into a profitable one?
Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:
Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.
Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.
Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.
Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.
All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.
The result?
A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.
Q: What if I’m not tech-savvy?
No worries! Setup is easy—even if you’re new to tech.
Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?
Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.
Q: Can the AI Agent collect customer information and create contact records automatically?
Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.
Q: Is it possible for the AI Agent to schedule appointments during a call?
While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.
Q: Can I have multiple AI Voice Agents and phone numbers?
Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.
Q: How do I update the AI Agent’s knowledge base?
In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.
Q: Can the AI Agent handle call routing and transfers?
Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.
Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?
Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.
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The Salon Owner's Tech Integration Guide: Built by Experience, Not Boardrooms
The Salon Owner's Tech Integration Guide: Built by Experience, Not Boardrooms
Protecting What You've Built While Plugging the Leaks That Drain Your Revenue
Every client relationship, every dollar of revenue, every team member you've trained – none of it came from a template. You built it through experience, persistence, and sacrifice.
But here’s the truth: even the most successful salon owners are losing money every single day through five silent revenue leaks.
Technology won’t replace your hard work — but it will protect and amplify your investment.
👉 Do this now: Audit your salon to see if you’re losing money in these five areas.
Understanding the 5 Revenue Leaks That Drain Even Successful Salons
Leak #1: Visibility – When Your Experience Stays Hidden
If potential clients can’t find you, your expertise might as well not exist.
Fix it: Invest in local SEO, Google Business optimization, and social content amplification. These tools don’t replace your reputation — they magnify it.
CTA: Run a quick search for “salon near me.” Did you show up? If not, that’s your visibility leak.
Leak #2: Conversion – When Interest Doesn’t Become Income
Traffic and calls mean nothing if people don’t book.
Fix it: Instant response systems + AI-powered booking flows keep clients from slipping away.
CTA: Check your last 20 inquiries. How many actually booked? That’s your conversion rate — and it should scare you if it’s under 40%.
Leak #3: Operations – The Human Gaps That Cost You Money
Even the best team misses calls, DMs, or follow-ups. Every missed inquiry is lost revenue.
Fix it: 24/7 AI receptionist support, automated confirmations, and intelligent call routing.
CTA: Miss just 2 calls a day? That could be $30K+ a year down the drain. Calculate it.
Leak #4: Systems – When Your Tools Don’t Talk to Each Other
Multiple systems = multiple headaches.
Fix it: An integrated growth platform connects booking, communication, marketing, and retention.
CTA: Count how many tools you’re juggling. If it’s 3+, you’re wasting time and leaking revenue.
Leak #5: Retention – When First-Time Clients Never Return
Retention is 5x cheaper than acquisition. But without systems, new clients vanish.
Fix it: Automated rebooking reminders, loyalty rewards, and personalized follow-up.
CTA: What’s your rebooking rate? If it’s under 60%, you have a leak.
The Step-by-Step Roadmap (90 Days to Leak-Free Growth)
Phase 1 (Weeks 1–4): Stop the Bleeding
Audit missed calls + conversion gaps.
Set up instant response + follow-up automations.
Optimize your Google Business Profile.
Phase 2 (Weeks 5–8): Build the Foundation
Integrate your tech stack.
Train your team.
Map your client journey.
Phase 3 (Weeks 9–12): Scale and Optimize
Deploy advanced campaigns.
Launch retention + reactivation systems.
Track metrics, improve monthly.
Choosing the Right Tech Partner
Look for:
Real salon ownership experience (not just SaaS developers).
Integration-first solutions (so you don’t start over).
Scalable investment (works for one chair or ten).
Human support (not just a knowledge base).
Avoid:
Cookie-cutter promises.
One-size-fits-all software.
Lock-in contracts with no ROI proof.
Budget Planning & ROI
Here’s the math:
5 missed inquiries/day × $150 avg service = $22,500/month lost revenue.
12 months = $270K+ annual leaks.
Even plugging one leak pays for the right system many times over.
CTA: Run your numbers. If you’re shocked, you’re not alone — most owners are.
Michele Matkovich’s Experience: Built by a Salon Owner, Not a Boardroom
This isn’t theory. Michele Matkovich, a Top-200 salon owner turned AI pioneer, scaled her own $1.4M beauty business before creating Fully Booked AI® — the first AI-powered growth engine designed exclusively for salons and med spas.
Her system is built on real-world salon challenges — visibility gaps, missed calls, poor follow-up, and retention struggles — and it’s helping owners nationwide plug leaks and scale sustainably.
Ready to Protect and Grow What You’ve Built?
You don’t need to burn out, hire another agency, or gamble on ads. You need a system that honors your experience and protects your revenue.
👉 Here’s how to start: FREE GUIDE
Book Your Free Strategy Call with Michele’s team.
Follow Michele on Instagram for salon growth insights.
Read Client Success Stories to see how other owners scaled.
📌 Don’t let revenue leaks undo years of hard work. Protect your business with systems built by a salon owner who’s walked your path.
CLIENT PORTFOLIO
My M2 Bot
The Salon Receptionist Every Salon Needs
Call M2 at: +1 704 327-2200
Limited Time Offer!
$497/mo nth
1x Set Up Fee - KLARNA + AfterPay Available