AI Booking Employee

MY M2 BOT

+1 (704) 327-2200

More Leads. More Bookings. More Profit.

Meet M2

The Front Desk That Never Misses a Client.

Did you know 90% of clients search and call for salon & med spa appointments outside traditional business hours? With M2, your salon is always open—never missing a chance to book appointments and boost sales!

Missed Calls ROI Calculator

Focus on What You Do Best & Let M2 Handle the Rest.

Connect. Engage. Convert. Nurture.

Without a doubt, M2 works 24/7—no missed calls, no lost leads. She handles inquiries, helps schedule appointments, and even upsells services. She’s always professional, stays on script, never calls out and doesn’t need breaks.

Effortless Booking: Handles early morning and after-hours calls so you don’t miss golden opportunities.

Reliable Support: Covers sick days and fills gaps, ensuring seamless client interactions.

Boosts Revenue: If your humans do not tell every client, every time- you both miss out on maximizing your salon’s full sales potential.

Cost Comparison

Become a Trailblazer & Lead the Salon Industry with Cutting-Edge Salon Marketing Technology and Innovation!

Expenses

Salon hour rates

(based on 50 hours/week)

Weekly Hours

Monthly Cost

Overtime, Perks Benefits

Call-Outs and Staff Churn

Performance Inconsistency

Front Desk Payroll

$14 -$20+/hour

($4000 +taxes)

50 or more hours/week

Limited availability

Liability

Frequent disruptions or churn.

Level of skill and know how varies.

Meet M2!

$2.48 (50h)- $0.69 (24/7)

(ONLY $497/mo 1st year)

Unlimited hours

No restrictions

None—AI works non-stop for one price.

Always reliable, never calls out.

As accurate and consistent as you/we train it to be.

We Deliver A Modern-Convenient Solution with a Touch of Tradition

The AI-Powered Receptionist That Works 24/7

For Every Type of Client

For clients who value convenience, the M2 delivers fast, user-friendly solutions for inquiries and bookings—no delays, no frustration.

And for those who prefer a personal touch, the option remains available by transferring the call seamlessly to a human within your salon OR to a dedicated VA.

How It Works:

Choose Your AI’s Name & Voice

Set the vibe with a voice that matches your brand and change it our daily to keep it fun and unique.

Assign Number & Get Verified

Get a verified A2P-10DLC compliant phone number for voice and conversation AI.

Define Availability

Set the AI’s working hours and after-hours actions. They can be on 24/7 or on a schedule.

Test & Go Live

Run typical test calls to ensure everything works perfectly for your flow—then let the AI handle it from there!

Meet My M2 Bot

Got Questions? We Have Answers!

Q: Can this AI really turn a non-income-producing role into a profitable one?

Yes, it can—and here’s how. Traditionally, front desk roles focus on operational tasks like answering calls, scheduling appointments, and checking clients in and out. These are essential responsibilities, but they don’t actively contribute to revenue. The AI Employee redefines this role by turning routine interactions into revenue-generating opportunities.Imagine this:

Upselling Services: When a client calls to book a haircut, the AI Employee can suggest adding a conditioning treatment or upgrading to a premium stylist.

Promoting Memberships or Packages: If your salon is offering a seasonal package or membership, the AI Employee ensures every caller knows about it and encourages them to take advantage.

Filling Gaps: During slower periods, the AI can actively promote last-minute openings to keep your team’s schedules full. All it takes is a human on the other side to input the real time data.

Sharing Events and Promotions: Clients are informed about upcoming events, discounts, or product launches, turning calls into sales opportunities.

All of this happens while maintaining a professional, customer-focused experience. This means your team can focus entirely on being client-centric—delivering amazing services, fostering relationships, and creating loyal customers—while the AI Employee ensures every interaction supports your bottom line.

The result?

A front desk that doesn’t just fill a void but actively drives growth and ensures your salon operates at its fullest potential.

Q: What if I’m not tech-savvy?

No worries! Setup is easy—even if you’re new to tech.

Q: Can I use my existing Fully Booked AI® phone number(s) with the AI Voice Agent?

Yes, you can assign any available phone number in your account to the AI agent, provided it isn’t already configured for other specialized functions like IVR.

Q: Can the AI Agent collect customer information and create contact records automatically?

Absolutely. The agent can collect details such as name, email, and address, and automatically update or create contact records in your CRM.

Q: Is it possible for the AI Agent to schedule appointments during a call?

While the AI agent can collect information and send booking links of 3rd party booking software to book direct appointments, it does not directly do it for the caller.

Q: Can I have multiple AI Voice Agents and phone numbers?

Yes, you can create multiple agents, each with its own assigned phone number and unique configurations, to handle different departments or services.

Q: How do I update the AI Agent’s knowledge base?

In the Agent Goals section, you can provide updated information in the prompts or business details to train the agent on new products, services, or FAQs.

Q: Can the AI Agent handle call routing and transfers?

Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.

Q: Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Currently, AI Employee's Voice capabilities only work with our Lead Connector Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers.

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How AI Is Transforming the Home Services Industry in 2025 and Beyond

How AI Is Transforming the Home Services Industry in 2025 and Beyond

May 23, 20254 min read

AI isn’t the future—it’s now. For home service contractors across the U.S., artificial intelligence is quietly revolutionizing the way business is done. Whether you’re a plumber in Charlotte, an HVAC tech in Columbia, or a med spa owner in Fort Mill, AI can help you book more jobs, reduce missed calls, automate marketing, and scale faster than ever.

how to get more customers for my business - home services contractors

In this guide, we’ll break down how AI voice technology, automation, and smart systems are changing the game for home service professionals—and how you can tap in today.


🔊 What Is AI Voice Technology?

AI voice technology allows machines to interpret, process, and respond to human speech—just like a receptionist would. Powered by natural language processing (NLP) and machine learning, these systems now book appointments, answer questions, and even follow up with leads automatically.


🧠 But It’s More Than Just Voice...

Voice is just the beginning. Today’s leading AI platforms for home services can:

  • 📞 Answer calls & schedule appointments 24/7

  • 💬 Text back missed calls instantly

  • 📩 Send automated follow-ups via SMS/email

  • 🛠 Pre-qualify leads & route them to the right person

  • 🗓 Automate online booking & calendar updates

  • 🌟 Request reviews after jobs are done

  • 🧾 Track every lead in a built-in CRM

  • 🏙 Rank your business locally with Google optimization tools

This is your front desk, marketing manager, and follow-up team—all in one.


Why Contractors and Home Service Pros Need AI Now

Your phone is your business. When no one answers, leads vanish.

Here’s what AI solves instantly:

✅ 1. Never Miss Another Call

AI voice assistants answer calls around the clock—even nights, weekends, and holidays.

Real Example: A Charlotte-based plumbing company now closes 3–5 more emergency jobs per week just from after-hours AI call handling.

✅ 2. Book Jobs Automatically

AI doesn’t just answer—it books jobs directly into your calendar or CRM.

Instead of playing phone tag, customers schedule online or through a call… without you lifting a finger.

✅ 3. Follow-Up Without Thinking About It

AI can follow up with leads via SMS/email automatically. Warm leads stay hot—and your pipeline never dries up.

✅ 4. Improve Customer Experience

AI systems greet clients by name, offer helpful info, and even speak multiple languages.

This leads to more 5-star reviews, higher customer retention, and word-of-mouth referrals.

✅ 5. Reduce Overhead

Stop overpaying for admin or call center services. AI does the job faster, cheaper, and error-free.


Industry-Specific Examples of AI in Action

🔧 Plumbers & HVAC Techs

  • AI answers calls and books emergency repairs

  • Technicians update job statuses via voice

  • Review requests go out after every appointment

🧹 Cleaning Companies & Lawn Care

  • Route optimization via voice

  • Instant appointment confirmations

  • Voice-enabled check-ins for team members

💉 Med Spas & Salons

  • Automated appointment booking via voice or text

  • AI follow-ups for reminders, rebooking, and review requests

  • Full lead funnel from ad click to booked consultation


Why AI Helps You Outrank the Competition

Most of your competitors are still relying on voicemail and Facebook messages.

By using AI + automation + local SEO, you dominate in:

  • 🗺 Google Business Profile map rankings

  • 📈 Local keyword searches (“plumber near me”, “med spa Fort Mill”)

  • 📞 Phone response speed and review volume

  • 💬 Customer follow-up and retention

This omnichannel AI strategy creates more visibility, more trust, and more jobs booked.


🔍 What You Get with Fully Booked AI®

At Fully Booked AI®, we specialize in helping contractors, med spas, and salons:

✅ Capture leads 24/7
✅ Automate phone, SMS, and email follow-ups
✅ Book appointments without human error
✅ Boost Google rankings through local SEO
✅ Grow without hiring more admin staff

Whether you’re a solo operator or a growing team, we help you turn more calls into cash—without wasting time on leads that go cold.


🚀 Ready to See AI in Action?

If you’re ready to stop chasing leads and start growing with confidence, book a free strategy call today.

👉 Schedule Here

✅ Includes a free local SEO audit
✅ Personalized lead generation plan
✅ Quick tech walkthrough (no fluff)


🔗 Useful Resources:


👤 About Justin McDaniel

Justin McDaniel is a boots-on-the-ground sales pro turned AI lead strategist. Based in Charlotte, NC, he works directly with contractors, med spa owners, and salon professionals to help them grow smarter, not harder.

📞 +1 980-300-8100
📧 [email protected]

Justin McDaniel with Fully Booked AI Home Services Division


🧠 Don’t Just Compete. Outperform.

AI is no longer optional—it’s your competitive edge.
Let’s get your phones ringing, your schedule full, and your business Fully Booked.


📍 Local Office: Charlotte, NC

  • Serving clients across NC, SC, GA, FL & the entire U.S.

🗺 View on Google Maps – Charlotte

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leadshow to get leads for contractorshome services leadsplumbing leadshvac leadsroofing leadsflooring leadspainting leadsfully booked aiMichele R. MatkovichJustinMcDanielJustin McDanielCharlotte digital marketing agencybest leads agencymarketing agency for leads
blog author image

Justin McDaniel

Justin McDaniel is a seasoned sales professional turned contractor advocate, based in Charlotte, NC. With years of hands-on experience working alongside home service business owners, Justin understands the grind — and what it takes to win in today’s competitive market. Now part of the Fully Booked AI® team, he helps contractors, med spas, and salons across the U.S. get real, local leads without chasing dead ends. Justin’s goal? To help hardworking business owners stop relying on referrals and start building predictable pipelines that actually convert.

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CLIENT PORTFOLIO

My M2 Bot

The Salon Receptionist Every Salon Needs

Call M2 at: +1 704 327-2200

Limited Time Offer!

$497/mo nth

  • 1x Set Up Fee - KLARNA + AfterPay Available